Thursday, September 16, 2010

What Curriculum resources are available for homeschoolers?

Before seeking out curriculum resources, homeschoolers will want to familiarize themselves with laws and regulations governing homeschooling. Start out by taking a look at the Maryland State Department of Education’s Home Instruction Fact Sheet. The Baltimore County Public School system’s Homeschooling Guide is a particularly valuable guide for homeschoolers. Here, you will find sections on homeschooling procedures, frequently asked questions about homeschooling, and other useful resources. The Baltimore County Public School site also provides a convenient link to the Maryland State Department of Education’s Voluntary State Curriculum. Homeschoolers can view the objectives for each grade level for the subjects that the Maryland Home Schooling regulations require you to include in your curriculum.

Homeschoolers looking for ideas for a curriculum for their children should start at our Home Schooling How-to Guide. Go directly to the section on Curriculum and Lesson Plans and you will find links to a variety of free Web resources. You’ll find several print sources listed as well, which are available for borrowing through interlibrary loan. One of these, Cathy Duffy’s 100 Top Picks for Homeschool Curriculum, covers a number of related issues for homeschoolers such as learning styles and age appropriate learning.

It is always helpful to consult with other homeschoolers to see what curriculum and lesson planning resources they have used. You might want to try a national, state, or local homeschooling association. For links to these, go to the section of our guide that asks the question, “Are there home schooling organizations/associations?”. There, you will find information on such organizations as the American Homeschool Association, National Black Home Educators, and Homeschool Connections – Central Maryland.

If you would like more information on homeschooling, e-mail us through our Ask A Librarian service or contact the Social Science and History Department.

Tuesday, September 14, 2010

SLRC Treasures: Social Science & History Department

The State Library Resource Center’s Social Science and History Department contains a large variety of resources that can assist you with geographic, genealogical, and historical questions. We frequently work with customers attempting to find the village in which one or more of their ancestors were born. Sometimes, a village or town from the 19th century no longer exists and we need to look for it in older sources. For locations in Germany, Meyers’ Orts und Verkehrs Lexikon des Deutschen Reichs, a gazetteer published in 1912, is often helpful. Andrees Allgemeiner Handatlas, published in 1906, provides detailed maps for various parts of Europe. Another gazetteer, Ritter’s Geographisch-Statistisches Lexikon, published in 1895, helps in identifying other geographic locales. Obviously, German language sources will be more oriented toward Germany, Austria, and other German-speaking countries.

What else can we offer to researchers? The Nouveau Dictionnaire de Geographie Universelle, a multi-volume source published in 1895, offers another approach to finding older towns and villages. Customers whose ancestors emigrated from the southern part of Italy might find Baedeker’s Southern Italy, a guidebook published in 1900 useful in familiarizing themselves with their ancestral homeland. Looking for a map of Charleston, South Carolina before the Civil War? Colton’s Atlas of the United States and Mexico from 1850 contains a nicely detailed street map. While we’re mentioning maps, don’t miss our digital exhibit of seventeenth and eighteenth century European maps. You’ll find colorful maps of various parts of Europe from 1629 through 1759.

Genealogists and historians aren’t the only audience for these types of resources. Aspiring authors of historical fiction need facts and authenticity to buttress their works. A writer needing to describe fin de siecle Vienna accurately would certainly benefit from perusing a 1900 edition of Baedeker’s Austria. One of the most interesting maps in our general Map Collection is the 1830 map of the former Kingdom of Poland. This huge map displays thousands of towns and cities as well as some topographic details. We have many other kinds of maps in our collection. A Guide to the General Map Collection will provide more information about our maps.

If you would like more information about our atlases, maps, and geographic resources, e-mail us through our Ask A Librarian service or contact the Social Science and History Department.

Thursday, September 9, 2010

I have a customer who is interested in learning about Caribbean literature. Where should I start?

The African American Department carries some resources on Caribbean Literature. We have anthologies and critical interpretation titles that focus on women writers, politics, migration, etcetera, as well as interpretation of individual writers’ work. We also have a collection of fiction by Caribbean writers well known to the Americas such as Jamaica Kincaid, Paule Marshall, Edwidge Danticat, Claude McKay and Derek Walcott, just to name a few.

While the African American Collection focuses on a wide range of peoples of the African Diaspora, our selection of Caribbean Literature is smaller than what you may find in the Humanities and Fiction Departments. For instance, the Humanities Department has an Encylopedia on Caribbean Literature by D.H. Figueredo that may be a good place for you to start exploring your interest on the subject.

Tuesday, September 7, 2010

More SLRC Treasures: Sights & Sounds Department

The Sights and Sounds Department (SAS) just has so many treasures that we had to make it two blog entries! Learn more about the great hidden gems of SAS.

Frederick Wiseman Documentaries: Along with Ken Burns, “cinema verite” devotee Frederick Wiseman is considered one of today’s greatest living documentary filmmakers, but because Wiseman controls his own catalog and sells his films at prices (often several hundred dollars per title) beyond the budget of most institutions, few viewers get to see his critically acclaimed work. Thankfully, SLRC has purchased a number of his best titles over the years, including his groundbreaking Titicut Follies, High School, Hospital, Law and Order, and Near Death. The investment has paid off in terms of customer satisfaction, with the Baltimore City Paper honoring Pratt’s Wiseman collection as “Best of Baltimore” in 2005.

Annenberg/CPB Foreign Language Videos: Like Frederick Wiseman videos, these foreign language videos, funded by Annenberg/CPB (a non-profit dedicated to promoting innovation in schools), are prohibitively expensive for most institutions. But their “total immersion” approach (in which viewers are forced to listen, speak and read only in that foreign language) has been critically acclaimed. SLRC’s Annenberg/CPB series include Destinos (a 52-episode video instructional series for college and high school classrooms and adult learners that teaches speaking, listening, and comprehension skills in Spanish), French in Action (a 52-episode video series using professor Pierre Capretz’s immersion method to increase fluency in French, while introducing French culture), and Connect with English (a 50-episode video series designed to teach English as a second language to high school, college, and adult-aged foreign language speakers).

“Eyes on the Prize” Videos and DVDs: Though now readily available on DVD, this award-winning 14-hour documentary series about the American Civil Rights Movement – originally broadcast in 1987 as a PBS TV mini-series - was long out of circulation (due to copyright issues with its archival footage) until 2006. During those years, SLRC always had the complete historical series available for students and educators, who used it as an essential part of their curriculum. In addition to the original six-hour 1987 series Eyes on the Prize: America’s Civil Rights Years, which covered the years 1954-1965, SLRC also owns the complete eight-hour video/DVD series Eyes on the Prize II: America at the Racial Crossroads (1990), covering the period from 1965-1985.

Thursday, September 2, 2010

A customer has been asking about how to find out the value of his old book. What sources should I use?

Everybody has an old book that might be worth a fortune! There are numerous resources both on paper and online to help you help your customer find out.

The condition of the book is important in terms of its market value. The Humanities Department has created a presentation for Determining Book Condition, helpful for both the librarian and the customer.

There are a number of Web sites which combine listings of booksellers for help in determining what items are selling for. Addall Book Price Search and Comparison has a “used books” tab. Fill out the form; use Keyword for publisher and date. The Advanced Book Exchange also has a form to fill out. For the Bookfinder, fill out the advanced option form so you can include more information, such as the date and publisher.

Remember: Prices you find on bookseller Web sites include the dealer’s markup. They will charge the buyer more than they will offer the seller!

There are other, more general Web sites, which are also helpful. Your Old Books lists questions and answers about book collecting, such as “What makes a book rare?” Firsts: The Book Collector’s Magazine has a useful area called “The Fundamentals of Book Collecting.” The Internet Public Library has many other links to follow!

Rare Book organizations are also useful in helping to find information. The Antiquarian Booksellers Association of America lists booksellers and appraisers near you. You can also search book titles and find selling prices, and click on the “Learn About Rare Books” tab. The International League of Antiquarian Booksellers is a similar organization for booksellers and appraisers outside of the United States. On the other side of the coin, the Fellowship of American Bibliophilic Societies is a guide to book collecting organizations.

Tuesday, August 31, 2010

SLRC Treasures: Sights & Sounds Department

The Sights & Sounds Department (SAS) of the Central Library/State Library Resource Center houses a collection of audio-visual materials reflecting the general scope of most Pratt subject areas. But there’s more to SAS than just popular and world music CDs, fiction audiobooks (on cassette tape and CD), and educational and popular movies on DVD and video. Some of its lesser-known gems include:

16mm Films: Did you know that SAS maintains a collection of over 2,100 16mm film titles, including many obscure and hard-to-find titles not available in other media formats? There is a concentration in the areas of independently produced films (including many Baltimore Film Festival entries), student films, film history, children's films, animation, experimental and avant-garde shorts, and documentary films. The collection also boasts an impressive number of feature films, including films from the silent era, Hollywood classics and a broad representation of world cinema. And because all of SAS’s 16mm films have "public performance rights" (meaning they can be shown at free public screenings without having to get clearance from the copyright owners), they are frequently used by local film curators, including Station North’s Windup Space, Hexagon/Magic Eye Cinema, and the 14K Cabaret’s Nineteen23 non-theatrical film series. (All 16mm films are stored in the third floor A/V Inspection Room; although this room is not open to the public, staff will bring films down to the Sights & Sounds Department upon patron request.)

Phonograph Records: Long considered a “dead medium” in the era of digital CDs, vinyl records are coming a comeback, with a growing number of popular musicians now releasing their works on 33 1/3 albums (with the vinyl version sometimes more expensive than the CD!). Although SAS no longers adds to its phonograph collection, it boasts an impressive collection of both musical and spoken word records, including many that have never been released on CD. Strengths include ‘50s and ‘60s jazz, obscure children’s records (including a number of hard-to-find titles by electronic music pioneer Bruce Haack), UNESCO’s renowned world/folk library, and its spoken word collection that features famous authors and poets reading their works, like the extremely rare H. L. Mencken Conversing with Donald Howe Kirkley (used copies of this out-of-print 1957 interview conducted by the Baltimore Sun’s Kirkley fetch up to $60 on eBay!). You can even hear world-famous mime Marcel Marceau speak (it’s true!) on his instruction record Marcel Marceau Speaks in English. (Like its 16mm film collection, records are stored in SAS’s third floor A/V Inspection Room; staff will bring records down to the Sights & Sounds Department upon request.)

More SAS treasures to be revealed next week!

Thursday, August 26, 2010

I have had customers who have become frustrated with using the computers and became upset with me.

Do you have suggestions for how to best handle this situation?

My best general advice is to learn as much as you can about the computers, keep up to date on the technology, and be prepared to apologize. Does that always work? No. The computers sometimes fail. Customers can make mistakes and mess up what they are doing. You may make a mistake. All of this is your fault and you must accept the resulting beatings. All kidding aside, computers cause a lot of frustration for both customers and for you. It helps not to take it personally and to keep your sense of humor.

Many times people who come into the library to use the computers are totally out of their element. This electronic world is frightening, and frightened people are frequently angry, demanding people. You are the Librarian, and you are an expert in all things. So when you can’t help them as quickly as they think you should, or if it is something that you can’t do, they feel even more frightened. Sometimes it helps to make some sort of light comment about having to learn new stuff, but that you will try to work through the issues together. And sometimes, if you are able to fix an issue quickly and they seem to feel foolish, it may be a good idea to downplay your expertise. For instance, they have tried to do something simple and the computer has not cooperated. You walk over and click on the mouse and lo and behold, the computer behaves. I usually make a comment like “It’s afraid of me.” They chuckle and embarrassment is over.

Hardware issues cause major headaches. Nothing is more frustrating to the customer or to you than to have the computer crash. You have to do the best you can. Apologize profusely and try to get the customer on another computer. If you don’t have another computer available, see if you can help at the reference desk. If the customer needed to look something up for example, look it up for him. And print out the results for free.

Printing problems are a big issue and can be highly frustrating. If the printer and computer aren’t speaking to one another or Adobe is not cooperating, I will apologize (notice the trend here) and do everything I can to get the document printed. Generally, that will mean that I will print it at the staff computer for no charge. Good customer service will go a long way in calming the customer down.

Internet problems can be another source of irritation for the customer. There are as many internet problems as there are web sites. The problems may range from blocked sites by your library’s filter to web sites that are down to network problems. Or the web site and your browser aren’t compatible. And don’t forget the confusing job application sites. Patience and education are vital. You will never be familiar with all social networking, blogs or web sites, so don’t let anyone make you feel guilty. Be familiar with your library’s pages, and a couple of good search engines. Share information with other librarians. You may know a lot about several networking sites and someone else may know a lot about job searching sites. Compare notes. If you find a super site on something of interest to many of your customers, post the address on a bulletin board or otherwise spread the word.

Document creation can be a nightmare. Customers want professional looking documents and they expect the librarian to be an expert in all facets of the task. Your best defense is to know as much about the software on your computers as you can. Read, play with the software, and take workshops. Don’t be afraid to ask your colleagues or other customers who you know to be well versed in the software for help.

And that brings me to my last point. Be approachable. Smile. Be friendly. If you don’t know the answer, ask for help. Cultivate your regulars who are good with computers. They will feel appreciated. When your customers see you as another person and not as “The Librarian” even problems go more smoothly.